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    Bank Accounts

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      Everyday accounts to manage your money

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      Boost your savings with flexible accounts and competitive rates

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      Lock in a great rate and grow your savings with peace of mind

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      Award-winning credit cards with competitive rates and easy repayment options

    • Travel & Foreign Exchange

      Secure and easy options to transfer or spend money overseas

    • School Accounts

      We're committed to education, and can help manage your school's finances

    • Preschool Accounts

      Manage your preschool's finances with a range of accounts and term deposits

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      View our current banking interest rates

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    Changes to Credit Reporting

    We would like to update you on some important changes we are making to the way we report your credit information and the impact it may have on your credit report.

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    Loans

    • Home Loans

      Feature-packed loans to suit every homebuyer

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      Award-winning low rate, low fee car loans

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      View our current loan interest rates

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    Home Buying

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      Owner occupied loans for your next home

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      Grow your investment with flexible loans

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      Features and benefits for first home buyers

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      Find out how much you could save by switching

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    Insurance

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      Protect your home and belongings

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      Find the right cover for your holiday

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      Insurance to protect your business assets

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      Helping you find the right cover for your investment

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      Compare coverage to suit your needs

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      Protecting your family's future

    • Other Vehicles

      Insurance for motorcycles and other vehicles

    • Unique items

      A range of cover for additional items

    • Debt

      Cover for making loan repayments in the event of unforeseen circumstances

  • Future Planning

    Future Planning

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      Tailored advice to help you reach your financial goals

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      Save for retirement with Snow Star Credit Union Super

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    Assistance options are available to support customers financially impacted by COVID-19.

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    • Loans
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      • Personal Loans
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      • Calculators
      • Interest Rates

      Changes to Credit Reporting

      We would like to update you on some important changes we are making to the way we report your credit information and the impact it may have on your credit report.

      Learn more
    • Home Buying
      Back
      • Home Buying
      • A Home to Live In
      • Investment Property
      • My First Home
      • Refinance
      • Build or Renovate
      • Calculators

      First Home Buyers

      Buying your first home? We'll guide you through it in 5 steps.

      Get started
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    • Relationship Officers

    Relationship Officers

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    We are a bank that comes to you and provides face-to-face support to the community.

    Our friendly Relationship Officers make on-site visits to schools and education organisations, and can be found at conferences we sponsor and numerous events.

    When out and about in the community, our experienced Relationship Officers can cover:

    • Relevant and ethical advice staff might need to improve their financial wellbeing.
    • Free general financial health checks and home loan health checks.
    • Organise a qualified Financial Planner to provide free, in-depth sessions at your workplace on superannuation, salary packaging and retirement planning.
    • Attend your Professional Development sessions and present on topics such as money management, superannuation and retirement.
    • Be your voice if you need anything followed-up and will share your ideas with the business.
    • Updates from Snow Star Credit Union that benefit the community.

    Whether it’s a comprehensive information session for staff or a one-on-one appointment, let us help you on your terms. 

    Contact your dedicated Relationship Officer:

    Education and Health Associations

    Adrian Wilson

    Adrian Wilson

    awilson@bankfirst.com.au
    0438 559 174


    What excites me about my role:
    “The opportunity to interact with people that are passionate about the wellbeing of others, everyday.”


    Metro West and Metro North Secondary

    David Carpi

    David Carpi

    dcarpi@bankfirst.com.au
    0438 559 291


    What excites me about my role:
    “Helping people sort out their finances.”


    Northern Victoria

    Shane Koelmeyer

    Shane Koelmeyer

    skoelmeyer@bankfirst.com.au
    0438 559 059


    What excites me about my role:
    “Raising awareness of the great benefits that we can offer to those working in Education and their families.”


    Metro South East Secondary

    Warden Mersey

    Warden Mersey

    wmersey@bankfirst.com.au
    0407 559 171


    What excites me about my role:
    “Visiting different schools and meeting a range of people within the education sector. Also being able to offer a choice for education employees and assisting them in achieving their financial goals.”


    Metro South East Non-Gov

    Doretta Chand

    Doretta Chand

    dchand@bankfirst.com.au
    0409 824 392


    What excites me about my role:
    “I feel energised when meeting new people and working in the education community is diverse, which I enjoy.”


    Metro East Gov Primary

    Brian Leo

    Brian Leo

    bleo@bankfirst.com.au
    0438 559 175


    What excites me about my role:
    “Meeting new people has always energised me but there’s a special buzz in schools, universities and preschools that’s something quite different.”


    Metro West Gov Primary

    Sonali Suraweera

    Sonali Suraweera

    ssuraweera@bankfirst.com.au
    0457 005 396


    What excites me about my role:
    “Meeting new people and assisting those who make a difference in our communities.”


    Outer South East

    Denise Williams

    Denise Williams

    dwilliams@bankfirst.com.au
    0456 291 875


    What excites me about my role:
    “I’m passionate about people and providing them with solutions to their banking needs.”



    Metro North East Non-Gov

    Jessie Kaur

    Jessie Kaur

    jkaur@bankfirst.com.au
    0438 559 176


    What excites me about my role:
    “I love meeting new people and helping them achieve their financial goals, leaving them feeling empowered.”



    Metro West Non-Government

    Thomas Holding

    Thomas Holding

    tholding@bankfirst.com.au
    0438 559 229


    What excites me about my role:
    “Meeting new people and assisting those who put others first.”


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    • Bank Accounts
      • Transaction Accounts
      • Savings Accounts
      • Credit Cards
      • Travel & Foreign Exchange
      • School Accounts
      • Preschool Accounts
      • Interest Rates
    • Loans
      • Home Loans
      • Car Loans
      • Personal Loans
      • Calculators
      • Interest Rates
    • Insurance
      • Car
      • Home & Contents
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      • Landlord
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      • Unique items
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